Privacy Notice
Last updated: July 2025
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Email: elysha@radiatehiring.com
What information we collect, use, and why
| Type of Data | What it includes | Processing Purpose |
|---|---|---|
| Identity | Name, pronouns, gender, date of birth, age, title, nationality, right to work | To deliver our services to submit and place candidates to/with employers for job roles and to communicate with our clients and candidates. |
| Contact | Email, phone number, home address, notes from meetings and interviews | To deliver our services to submit and place candidates to/with employers for job roles and to communicate with our clients and candidates. |
| Location | Home address and working address | To identify the most suitable candidates and employers for job roles in specific locations. |
| Financial | Salary and income | To match candidates and job roles based on salary/income expectations. |
| Employment | Employer, employment history, job title, salary, references | To deliver our services to employers and ensure candidates have the relevant experience and expectations for the job role. |
| Usage | How you use our service and website including: clicks, internal links, pages visited, scrolling, searches and timestamps | We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. |
| Connection | Your browser, network, and device. Web pages you visited prior to coming to this website, pages you view while on this website. Your IP address | We share this information with Squarespace, our website analytics provider. There are necessary and required cookies which are always used, which allow Squarespace, securely, to serve this website to you. There are also optional cookies which we only use when you acknowledge our cookie banner. These cookies enable analytics and performance cookies to view site traffic, activity, and other data. Squarespace processes the data in its role as website host, and to protect and improve its platform and services. Squarespace processes this data in a de-personalised form. |
| Biometric | Audio and video recordings from meetings, when recorded | For sharing information with employers or colleagues or for the purposes of recalling the conversation. Recording will only ever take place with your consent. |
| Marketing & Communication Preferences | Communication preferences and marketing information received from third parties | To market our services to you and where consent is provided to share news, updates and industry insights. |
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. Those bases are:
Contractual
In most cases, the data we collect and how we use it are necessary for us to provide our services as per our contractual obligations.
Legitimate Interest
Personal data is used to help us meet our legitimate business interests, primarily in selling and marketing our services to potential new clients and in the event we reach out to discuss a job role that matches your skills and expertise. We will always inform you of where we obtained your personal data when reaching out to you.
Consent
In most cases we have one of the above legal bases for processing your personal data but as good practice we will often obtain consent as an additional measure. We will obtain your consent before adding you to our newsletter subscribers list or submitting your information to an employer about a job role.
Your Rights
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Where we get personal information from
Directly from you
Publicly available sources
Recruiter databases we are subscribed to
Previous employment
If you have been listed as a referral contact, then from the person who the referral is for
| Type of Data | Retention Period |
|---|---|
| Data we hold for the purposes of discussing or submitting you for a job role | 2 years |
| Data we hold for the purposes of marketing and delivering our services to you as an employer / client | 6 years |
| Data we hold about you to provide a referral for somebody else | 6 years |
| Data we hold about your use of our website (by Squarespace) | See Squarespace’s policy here: https://www.squarespace.com/privacy |
Who we share information with
In order to deliver our services, we need to share your information with third parties. These include:
Employers / clients who we are recruiting for
Squarespace who hosts our website who use their own third-parties; To properly display our website to you, Google Fonts and Adobe Fonts may receive personal information about you including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
Google where we store the majority of our data
Calendly in the event you have booked a meeting with us via Calendly (they act as a Data Processor and their policy can be found here)
Motion AI is used to make and store meeting notes when it is present within the meeting (with your consent), it will include contact information such as name, email address and calendar events (you can see their policy here)
International Data Transfers
We are committed to protecting the personal data we handle and ensuring that any transfers outside the United Kingdom (UK) and European Economic Area (EEA) are carried out in compliance with applicable data protection laws.
In most cases, personal data is processed and stored within the UK or the EEA. Where data is transferred or accessed outside these regions, we ensure that the destination country:
Is covered by an adequacy decision issued by the UK Government or European Commission confirming that it offers an equivalent level of data protection, or
Is subject to appropriate safeguards that ensure the security and lawful processing of personal data.
Where an adequacy decision is not in place, we implement one or more of the following safeguards:
Standard Contractual Clauses (SCCs) approved by the European Commission or UK ICO
Binding Corporate Rules (BCRs) for intra-group data transfers (where applicable)
Encryption and pseudonymisation of personal data
Access controls and multi-factor authentication
Explicit and informed consent from the data subject, where appropriate and legally valid
We do not access, download, or share personal data in high-risk scenarios — such as from jurisdictions that:
Do not offer GDPR-equivalent protections
Restrict secure internet access (e.g. block cloud platforms like Google Workspace)
Have conflicting laws that may compromise the confidentiality of personal data
Staff are trained to follow strict procedures when working abroad, and access to personal data is limited to secure, encrypted platforms with access restricted to authorised personnel only.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113